Privacy Policy for Rooftech

Effective Date: 12/14/2024

At Rooftech, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (TRUSTROOFTECH.COM) or use our services.

By accessing our website or engaging with Rooftech, you agree to this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to improve our services and provide a seamless experience.

a. Personal Information:

• Name
• Address
• Email Address
• Phone Number
• Payment Information (where applicable)
• Any information provided through forms, surveys, or communications

b. Non-Personal Information:

• Browser type, IP address, and device details
• Website usage data (e.g., pages visited, time spent on the website)
• Cookies or similar tracking technology

2. How We Use Your Information

We use the information collected to:

• Provide and improve our services, including roofing estimates and project execution
• Communicate with you regarding inquiries, appointments, or services
• Process payments and manage billing
• Assist with insurance claims, when applicable
• Send promotional or informational emails (only with your consent)
• Improve our website functionality and user experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following cases:

• Service Providers: To contractors, technicians, or vendors who perform services on our behalf (e.g., project work, payment processing).
• Insurance Companies: To assist in processing claims.
• Legal Requirements: When required by law, regulation, or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

All third parties receiving your information are contractually obligated to protect it and use it only for intended purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance your browsing experience
• Track website traffic and user preferences
• Analyze website performance and make improvements

You can adjust your browser settings to block cookies or notify you when cookies are being used. However, disabling cookies may affect website functionality.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services. Rooftech is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any information.

7. Your Privacy Rights

If you are a Texas resident or applicable under law, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Opt out of receiving marketing communications
• Request the deletion of your personal data (subject to legal requirements)

To exercise these rights, please contact us at contact@rooftech.com or call us at (915) 474-7545.

8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on our website with the “Effective Date” at the top. Your continued use of our services constitutes acceptance of any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Rooftech
11394 James Watt Dr Suite 602, El Paso, TX 79936
Phone: (915) 474-7545
Email: contact@rooftech.com

Thank you for trusting Rooftech with your information. We are committed to safeguarding your privacy while delivering top-quality roofing and home improvement services.